Step 1
Create your organisation
Register sets your package, trial window and owner admin. You invite managers and staff with roles that match how you actually run services — not a one-size “everyone is admin” model.
How it works
From first login to inspection-ready evidence
TheOldBear is built for UK supported living and similar services: one workspace where people, PBS, incidents, tasks and governance share the same language — so staff spend less time hunting files and more time supporting people well.
Step 2
Add people & plans
Service user profiles hold risks, communication needs and diagnoses in one glanceable view. Support plans link needs to outcomes and review dates so PBS and health actions stay visible on shift.
Step 3
Operate day to day
Care notes, incidents, tasks and (with the right package) rota and HR records live beside each other. Managers see overdue reviews and open follow-ups without exporting spreadsheets.
Product, not diagrams
Dashboard, incidents and daily records your teams will recognise
TheOldBear · WorkspaceSample data
OrganisationMeridian Support ServicesDemo · Oakwood & Birch
Assurance score82/100 · Amber band
Compliance engine · refreshed live
People8Active caseload
Incidents (7d)4vs 6 prior week
Open actions11Action Centre
Safeguarding & governance pulse
2 open concerns · MAR audit scheduled · fire drill evidence flagged
TheOldBear · WorkspaceSample data
Action Centre
One queue · assign · close
5High
9Medium
4Due today
ItemSevDue
Safeguarding · SG-2026-0142 · Lewis H.HiToday
Improvement · PBS refresher (morning team)HiToday
Support plan · Riley · epilepsy annexHi−2d
DoLS standard · review windowMed+18d
Governance · MAR spot-check OakwoodMed+12d
TheOldBear · WorkspaceSample data
Compliance register
Amber · 82/100
Plans overdue1
Training due3
Gov checks2
!Care plan review overdue · Riley Chen
!Fire drill evidence gap · Birch Lodge
·DoLS horizon · standard auth · +18d
8People on caseload
3Open incidents with owner
94%Training matrix green
2Safeguarding reviews this week
TheOldBear · WorkspaceSample data
TimeTypeEntryStaff
08:10MARBreakfast meds · observed swallowL.Patterson
11:35CommunityShop trip · 1:1 · used ear defenders pre-queueS.Khan
16:20Personal careShower with OT hoist plan · skin intactA.Mercer
TheOldBear · WorkspaceSample data
PBS plan reviewDue Fri
GP summary upload · RileyDone
Safeguarding MDT notesOpen
Jamie Okonkwo
PBS review dueAutism & anxiety · sensory passport · incidents and ABC sheets linked from one profile header.
PBS activePassport2 open tasks
Key worker · Samira Khan
Riley Chen
DoLS standard authEpilepsy pathway · MAR spot-checks clean · evening PBS plan tied to seizure diary.
MAR OKDoLSNeurology letter
Key worker · Lee Patterson
Morgan Blake
RP monitoringMulti-element PBS · last restrictive practice debriefed within 24h · reduction targets on track.
PBSRP planSupervision
Key worker · Alex Mercer
Patricia (Pat) Shea
Discharge planningMS pathway · OT hoist plan · hospital passport and LPA contacts surfaced next to risks.
PassportPressure careLPA
Key worker · Jordan Walsh
Demo journey
Typical buyer path
1) Open the live demo or public tours → 2) Book a walkthrough with your questions → 3) Start a trial for your organisation → 4) Roll out modules in the order that matches your sites.
Under the hood
Why teams say it feels calmer than “another system”
- One design system — lists, detail pages and forms behave the same everywhere, so agency staff train faster.
- Audit-friendly structure — timestamps, clear statuses and text labels (not colour alone) support CQC-style scrutiny.
- Role-aware dashboards — frontline, coordinator and owner views emphasise what each role must act on.
Try before you buy
Public demos + full sandbox
Use /demo for guided public pages and role choice, or open the sample workspace instantly (pre-seeded people, plans and incidents — no credit card).
Explore demos